Account
How to create an account?
  1. Click on "Register" at the top right of Gracefulremembrance.com.
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  2. Enter your details and click the "Register" button. You will receive a verification email.
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  3. Go to your email inbox and verify your email address by clicking on the link.
  4. Return to Gracefulremembrance.com and log in using your credentials.
How to change your email address?
  1. Log in to your Gracefulremembrance.com account.
  2. Click on "Settings" in your account, then click "Email".
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  3. Enter your new email address and click "Send", you will receive a verification link.
  4. Go to your email inbox and click on the link to verify your new email address.
  5. Refresh and log in to your account using the new email address.
How to change your password?
  1. Log in to your Gracefulremembrance.com account.
  2. Click on "Settings" in your account, then click "Password".
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  3. Enter your email address and click "Send", you will receive a link.
  4. Go to your email inbox and click on the link.
  5. Enter a new password.
How to reset your password?
  1. Click "Login" at the top right of Gracefulremembrance.com.
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  2. Click "Forgot Password".
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  3. Enter your email address and click "Send", you will receive a link.
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  4. Go to your email inbox and click on the link to reset your password.
  5. Enter a new password.
Memorials
How to create a Memorial website?
  1. Log in to your Gracefulremembrance.com account.
  2. Click on “Get Started” at the top right of Gracefulremembrance.com.
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  3. Enter memorial Information like memorial name, URL, deceased info etc.
  4. Upload banner and profile photos (The minimum size for the banner photo is 1200x300 pixels and the aspect ratio is 4:1).
  5. Write your memorial description (You can add styles to the description).
  6. Write obituary (You can add styles to the obituary).
  7. Upload memorial pictures by clicking on the “Upload image” button on the right side of the page (You can upload up to 12 pictures ).
  8. Add videos from YouTube and Vimeo by clicking on the “Add video” button. You have to enter the video URL such as https://www.youtube.com/watch?v=1U9KL1SR4QS, https://vimeo.com/9935429.
  9. Preview the site and click “Publish”.
  10. Subscribe to the Gracefulremembrance monthly plan.
How to delete comments from a memorial?
  1. Log in to your Gracefulremembrance.com account.
  2. Go to “My Memorials” in your account and click on the eye icon to view your memorial.
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  3. Go to “Comments” and click on the three dots at the right side of the comment you want to delete.
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  4. Click “delete”.
How to cancel your subscription?
  1. Log in to your Gracefulremembrance.com account.
  2. Click on "Settings" in your account, then click "Subscriptions".
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  3. Find the memorial subscription you want to cancel.
  4. Click "Cancel subscription" for the selected memorial.
How to delete your memorial website?
  1. Log in to your Gracefulremembrance.com account.
  2. Go to “My Memorials” in your account and click on the trash icon to delete your memorial.
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How to edit your existing memorial?
  1. Log in to your Gracefulremembrance.com account.
  2. Go to “My Memorials” in your account and click on the pencil icon to edit your memorial.
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How to add photos to your memorial?
  1. Log in to your Gracefulremembrance.com account.
  2. Go to “My Memorials” in your account and click on the pencil icon to edit your memorial.
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  3. Navigate to the photos page using the back and next buttons.
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  4. Upload photos by clicking on the “Upload image” button on right side of the page (You can upload up to 12 photos).
  5. Click “Next” button to save the changes.
How to add videos to your memorial?
  1. Log in to your Gracefulremembrance.com account.
  2. Go to “My Memorials” in your account and click on the pencil icon to edit your memorial.
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  3. Navigate to the videos page using the back and next buttons.
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  4. Add videos from YouTube and Vimeo by clicking on the “Add video” button. You have to enter the video URL such as https://www.youtube.com/watch?v=1U9KL1SR4QS, https://vimeo.com/9935429.
  5. Click “Next” button to save the changes.
How to make your memorial site private?
  1. Log in to your Gracefulremembrance.com account.
  2. Go to “My Memorials” in your account and click on the gear icon to manage your memorial.
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  3. Go to the “Settings” section and toggle the switch in front of “Private Memorial”.
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  4. Enter a password and confirm the password.
  5. Click “Save” to save the changes.
How to check your messages?
  1. Log in to your Gracefulremembrance.com account.
  2. Go to “Messages” in your account to check your messages.
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